(approximate business days before your order ships)
2-4 business days ... non-customised orders
5-10 business days or as per agreement ... customised orders
RETURNS EXCHANGES AND CANCELLATIONS
I gladly accept returns, exchanges, and cancellations
Returns - If your purchase is damaged, I accept a return and refund. Please let me know within a week of delivery by mail with a photo and ship items back within 30 days of delivery. I don't cover the cost of return shipping at this time
Request a cancellation/exchange within 12 hours of purchase
NATIONAL / I N T E R N A T I O N A L ∙ O R D E R S
We ship worldwide through Post.nl.
Transit times can vary GREATLY. Typical transit times are 7-14 days, but occasionally packages can be substantially delayed if held up at customs. I don't have any control over your country's customs officials, so please understand the risk of delay. This isn't common, but it happens occasionally.
CUSTOMS / DUTY CHARGES:
I have no control over your country's customs officials. Some countries will charge duty for international packages and others will not, and all at different rates! Most packages go through without any charges, it is somewhat random, but please be advised that I have no control over how your country charges duty. These are NOT extra shipping charges. So please find out about your country’s customs and duty policies if you’re concerned.
Standard shipping is not tracked unless you specifically choose for track and trace postal service. The prices are shown in the Shipping options.
I can not gaurantee delivery of items that are shipped through standard shipping nor give any refunds for items lost in transit.